We Heard You. And We Built What You Asked For.
Everything you value in Act!—now evolved for the way your business works today.
"The change to Act! Cloud version went without any hitches and, I feel, it brings the Act! products 'up to date'."
Trevor N
We’ve been listening.
Over the years, many of you have told us what you like about Act!—and what you wish it could do better. We took that seriously. Act! Advantage is the result.
It’s still Act!. You’ll recognise the feel, the flow, and the features you’ve trusted to grow your business. But with 12 new built-in modules, Act! Advantage is not just a new CRM – it’s a complete small business ecosystem, the hub of your marketing, sales & productivity, on the go, across teams, and without the maintenance or manual work.
With Act! Advantage, you can keep working from the desktop version if you wish, or you may prefer the new online experience.
Why Act! Advantage Just Works
Act! Advantage is a cloud-based CRM that combines everything you already love—client records, call/email tracking, follow-ups, marketing—with everything today demands: mobile access, modern quoting tools, online appointment setting, accounting & website integration, project & event management, customer portal, automation, and speed.
It is uniquely people-focused and created specifically to provide full functionality to small business.
It works just like you do:
- Whether you’re at your desk or on the go
- Whether you’re a one-person team or managing a crew
- Whether you want to run leaner, grow faster, or both
Everything lives in one place.
And it was all shaped by 38 years of feedback from business owners like you.
The result?
Less juggling. More traction. And the freedom to grow on your terms.
“Act! in the cloud is excellent and provides us with much more flexibility as a business.”
Scott E, National Sales Manager
Act! Premium (Desktop) vs. Act! Advantage (Cloud)
Feature
Act! Premium Desktop
Act! Advantage
Why Act! Advantage is the Smarter Choice
Accessibility
Tied to installed devices
Access from any device, anywhere
Work on the go—no setup, no downtime
Updates & Maintenance
Manual updates
Automatic updates
You’ll always have the latest features—no IT needed
Data Backup
Manual
Automated cloud backups
Your data is safe, always
Mobile App Support
Limited or 3rd-party
Dedicated mobile apps
Real-time access on iOS & Android
Integration Capabilities
Manual plugins
Built-in integrations (Website, Outlook, Gmail, Xero, MYOB)
Connect to the tools you already use
Scalability
Hardware-dependent
Grows with your business
Add users anytime—no servers required
Collaboration Features
Local access only
Real-time, multi-user collaboration
Your team works together—even when apart
Support & Resources
Standard support
Enhanced support, videos, and onboarding library
Help when you need it, how you want it
Hybrid Option
N/A
Use both Desktop + Cloud
Move at your pace—no pressure to switch everything
Cost Structure
Upfront license
Predictable subscription pricing
Budget confidently and scale as needed
Deployment Time
Slower onboarding
Quick setup and go-live
Faster return on investment
Act! Advantage Standard
user/mo + GST
(billed annually)
(billed annually)
Act! Advantage Professional
user/mo + GST
(billed annually)
(billed annually)
Includes everything in Standard, plus:
Act! Advantage Ultimate
user/mo + GST
(billed annually)
(billed annually)
Includes everything in Professional, plus:
Schedule a 30-minute consultation with an Act! Advantage Australia Consultant. During your consultation, we will evaluate your current marketing tools and demonstrate how the Act! Advantage Business Suite can significantly save you time and money.
Take the Hassle Out of Your Transition
Database Clean-Up & Migration
We’ll do the heavy lifting:
Database Clean-Up & Migration OPTION
BONUS: Personalised Act! Setup Session
When you add the Clean-Up Package, you’ll also receive a 30–minute 1-on-1 session to:
- Take a tour of your migrated database with an expert
- Identify which new modules your business needs first & get started
- Build confidence with your new platform from day one
"The team have been incredibly helpful and supportive of our not for profit, Rough Threads. The Act! system has allowed us to streamline our volunteer process, keep all our records in one spot and most importantly help us stay in contact with our supporters!"
CARRIE D - Community Development Leader
BONUS
FAQ – Straight Answers, No Confusion
Can I import data from Excel or another CRM?
Yes. With the Clean-up & Migration service, we can import your data from Excel, or another CRM, or any previous Act! version. Or you can use the built-in tools to do your own importing.
Will I lose the desktop version if I upgrade?
No. Act! Advantage provides an updated desktop version option, synchronised to the cloud, to use alongside the new cloud features.
Can I use both desktop and cloud versions?
Yes. That’s actually how many clients choose to transition. Retain access to the updated desktop version while you start using the cloud—and decide what works best for each member of your team.
Can I upgrade one team member and have others use my old version?
No. To share the same database, all team members require a licence and must use either the new desktop version, or the online experience, or both.
Is my data safe in the cloud?
Yes, 100%. It’s hosted in an Amazon data-centre in Australia, backed up every 6 hours, with multi-factor authentication, encryption and independent (SOC2) certification. You don’t have to worry about hardware crashes or lost files—we’ve built in peace of mind.
What integrations are available with Act! Advantage?
Act! Advantage integrates with your web site, and popular tools such as Outlook, Gmail, Xero and MYOB, enhancing your business operations.
What’s different about the cloud version?
It’s the Act! you know, but built for today. You’ll recognise the structure, and while some actions are performed a bit differently, everything runs smoother, loads faster, connects better—and it works from anywhere without syncing headaches.
Is this still “Act!”? Will I recognise it?
Yes. You can keep your screen design. Your data will feel familiar, and the logic is still Act!. What’s changed is the experience—it’s cleaner, quicker, and doesn’t rely on your own server or maintenance to run properly.
Can someone help me get set up?
Yes—and that’s what the Clean-Up and Migration service is for. We’ll clean your data, migrate what you want, and guide you through the new system so you feel confident using it from day one.
How long does it take to get running?
Most clients are up and running in a day. With our help, even faster. You don’t need to install or configure anything—just log in and go.
Will the add-ons in my old version work with Act! Advantage?
No. These will need to be updated or replaced. Contact us for details.
Can I download a copy of my data?
Yes. A full backup of your data can be provided free of charge at any time.
Contact Us
Have questions or need assistance? Our dedicated support team is here to help.
Ready to Upgrade?
Experience the benefits of Act! Advantage today.
or